SAN Engineer - Remote - US
TTEC Digital is seeking a SAN Engineer to join our Cisco Interactions Experience team.
This is a remote, telecommute role located in the US.
Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.
Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you'll be doing:
Under some direction, the SAN Engineer will carry out his/her tasks within TTEC's Infrastructure Sustainment team for the storage infrastructure including:
storage arrays, SAN switches, backup libraries, fiber I/O adapters and tools to monitor performance, availability and capacity.
Operates under some supervision, with latitude for some independent judgment while maintaining global best practices.
Function as part of a team that manages storage system implementation, systems upgrade and systems integration Monitor Storage System operations and verify systems availability.
Interact with network engineers and systems engineers to proactively facilitate integration of storage array systems.
Perform tasks related to storage provisioning and host integration Analyzing, troubleshooting and implementing solutions related to storage technical problems Function as a technical resource in storage system support for storage service continuity solution implementation and provide efficient data recovery capability in case of disaster Perform technical evaluation of product and systems related to Storage infrastructure and continuity solutions Actively work with third parties engaged in Storage infrastructure projects to ensure acceptable quality of service delivery and, prevent information security incidents Perform the functions of systems backup and recovery administrator, and data replication process owner Ensure efficient, resilient and reliable data replication solutions Ensure there is a highly available storage and backup environment to eliminate single points of failure Implement data storage management guidelines, policies, standards, procedures and other documentations Responsible for keeping track of existing storage usage and making recommendation for growth Support regular maintenance activities, and conduct periodic exercises to verify system readiness Provide necessary training and support related to storage management, backup/restore operation, as required Define technical specifications and assist with capacity planning and budget estimates for SAN equipment Ensure all procedures in handling storage and backup tasks are documented Perform other duties as required What skills you will bring:
Successful candidates should have a minimum of 3 years of SAN or industry related experience Experience with large corporate environments preferred Strong technical knowledge of server, storage, operating systems and network infrastructures highly are desirable.
Excellent documentation, communication and interpersonal skills.
Excellent analytical and problem-solving abilities.
Who We Are:
TTEC is a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world's most iconic and disruptive brands.
We deliver outcome-based customer engagement solutions through TTEC Digital , our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage , our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services.
Founded in 1982, our nearly 60,000 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
We were founded on one guiding principle:
customer experiences that are simple, inspired, and more human deliver lasting value for everyone.
Your role brings that principle to life.
COMPENSATION & BENEFITS This position is eligible to participate in an annual incentive program.
Actual compensation offer to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off For more information about TTEC, visit ttecjobs.
com or search #ExperienceTTEC throughout social media to engage in the global conversation TTEC is proud to be an equal opportunity employer.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
But don't take our word for it check out some our women in leadership and diversity awards on TTECjobs.
com.
#LI-BB2 #LI-REMOTE #WAYUP.
Estimated Salary: $20 to $28 per hour based on qualifications.
This is a remote, telecommute role located in the US.
Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.
Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you'll be doing:
Under some direction, the SAN Engineer will carry out his/her tasks within TTEC's Infrastructure Sustainment team for the storage infrastructure including:
storage arrays, SAN switches, backup libraries, fiber I/O adapters and tools to monitor performance, availability and capacity.
Operates under some supervision, with latitude for some independent judgment while maintaining global best practices.
Function as part of a team that manages storage system implementation, systems upgrade and systems integration Monitor Storage System operations and verify systems availability.
Interact with network engineers and systems engineers to proactively facilitate integration of storage array systems.
Perform tasks related to storage provisioning and host integration Analyzing, troubleshooting and implementing solutions related to storage technical problems Function as a technical resource in storage system support for storage service continuity solution implementation and provide efficient data recovery capability in case of disaster Perform technical evaluation of product and systems related to Storage infrastructure and continuity solutions Actively work with third parties engaged in Storage infrastructure projects to ensure acceptable quality of service delivery and, prevent information security incidents Perform the functions of systems backup and recovery administrator, and data replication process owner Ensure efficient, resilient and reliable data replication solutions Ensure there is a highly available storage and backup environment to eliminate single points of failure Implement data storage management guidelines, policies, standards, procedures and other documentations Responsible for keeping track of existing storage usage and making recommendation for growth Support regular maintenance activities, and conduct periodic exercises to verify system readiness Provide necessary training and support related to storage management, backup/restore operation, as required Define technical specifications and assist with capacity planning and budget estimates for SAN equipment Ensure all procedures in handling storage and backup tasks are documented Perform other duties as required What skills you will bring:
Successful candidates should have a minimum of 3 years of SAN or industry related experience Experience with large corporate environments preferred Strong technical knowledge of server, storage, operating systems and network infrastructures highly are desirable.
Excellent documentation, communication and interpersonal skills.
Excellent analytical and problem-solving abilities.
Who We Are:
TTEC is a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world's most iconic and disruptive brands.
We deliver outcome-based customer engagement solutions through TTEC Digital , our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage , our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services.
Founded in 1982, our nearly 60,000 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
We were founded on one guiding principle:
customer experiences that are simple, inspired, and more human deliver lasting value for everyone.
Your role brings that principle to life.
COMPENSATION & BENEFITS This position is eligible to participate in an annual incentive program.
Actual compensation offer to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off For more information about TTEC, visit ttecjobs.
com or search #ExperienceTTEC throughout social media to engage in the global conversation TTEC is proud to be an equal opportunity employer.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
But don't take our word for it check out some our women in leadership and diversity awards on TTECjobs.
com.
#LI-BB2 #LI-REMOTE #WAYUP.
Estimated Salary: $20 to $28 per hour based on qualifications.
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