Systems Administrator II
TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Systems Administrator II to join our team in Dover, Delaware.
Job
Summary:
Under the direction of the IT Manager, the Systems Administrator II will be responsible to support Computer Systems Operations for the Delaware E-ZPass Customer Service Center, associated IVR, web and related interfaces and infrastructure.
This position requires a regular weekday schedule with occasional on-call evening, and weekend shifts.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primary Duties and Responsibilities include the following:
Responds to requests via the helpdesk in the most expedient manner possible.
Receives, configures, and installs requests for personal computers.
Maintains systems related policies and procedures.
Phone system administration.
Provides troubleshooting and repair for advanced network solutions.
Recommends changes in operating procedures, hardware standards, and software standards as warranted by new technological changes and operating conditions.
Evaluates interface between users, hardware and software, and operational and performance requirements of overall desktop system.
Maintains servers, user accounts, file/print permissions as required for both internal and remote users.
Daily system maintenance review, such as systems log, antivirus server logs, etc.
Performs daily backups Provides training and support to less experienced System Administrators.
Provides monitoring and reports of the operational status of LAN/WAN environment.
Interacts with vendors.
Installs and configures equipment.
Recommends the acquisition or new hardware and/or software as needed.
Desired Skills:
Prior experience in the information technology field and network administration including:
Active Directory, DNS, and MS Exchange, Hyper-V, Windows 10 and Server 2012R2 Experience with VEEAM backup software is a plus Functional knowledge of TCP/IP and networking Functional knowledge of hardware connections A+, CompTIA, Microsoft or HDI certification is a plus Education:
Associate's degree (A.
A.
) in computer science, network administration or related field Knowledge:
Uses skills as a seasoned experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways.
This job is the fully qualified, career-oriented, journey-level position.
Job Complexity:
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Interacts with senior internal and external personnel.
Supervision:
Normally receives little instruction on day-to-day work, general instructions on new assignments.
Experience:
Typically requires a minimum of 5 years of related experience.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit.
The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
The employee must frequently lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock.
The noise level in the work environment is usually moderate.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Active Directory Group Calculations Customer Service Dns Geometry Help Desk Estimated Salary: $20 to $28 per hour based on qualifications.
Job
Summary:
Under the direction of the IT Manager, the Systems Administrator II will be responsible to support Computer Systems Operations for the Delaware E-ZPass Customer Service Center, associated IVR, web and related interfaces and infrastructure.
This position requires a regular weekday schedule with occasional on-call evening, and weekend shifts.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primary Duties and Responsibilities include the following:
Responds to requests via the helpdesk in the most expedient manner possible.
Receives, configures, and installs requests for personal computers.
Maintains systems related policies and procedures.
Phone system administration.
Provides troubleshooting and repair for advanced network solutions.
Recommends changes in operating procedures, hardware standards, and software standards as warranted by new technological changes and operating conditions.
Evaluates interface between users, hardware and software, and operational and performance requirements of overall desktop system.
Maintains servers, user accounts, file/print permissions as required for both internal and remote users.
Daily system maintenance review, such as systems log, antivirus server logs, etc.
Performs daily backups Provides training and support to less experienced System Administrators.
Provides monitoring and reports of the operational status of LAN/WAN environment.
Interacts with vendors.
Installs and configures equipment.
Recommends the acquisition or new hardware and/or software as needed.
Desired Skills:
Prior experience in the information technology field and network administration including:
Active Directory, DNS, and MS Exchange, Hyper-V, Windows 10 and Server 2012R2 Experience with VEEAM backup software is a plus Functional knowledge of TCP/IP and networking Functional knowledge of hardware connections A+, CompTIA, Microsoft or HDI certification is a plus Education:
Associate's degree (A.
A.
) in computer science, network administration or related field Knowledge:
Uses skills as a seasoned experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways.
This job is the fully qualified, career-oriented, journey-level position.
Job Complexity:
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Interacts with senior internal and external personnel.
Supervision:
Normally receives little instruction on day-to-day work, general instructions on new assignments.
Experience:
Typically requires a minimum of 5 years of related experience.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit.
The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
The employee must frequently lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock.
The noise level in the work environment is usually moderate.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Active Directory Group Calculations Customer Service Dns Geometry Help Desk Estimated Salary: $20 to $28 per hour based on qualifications.
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