Customer Service Representative (FT)
5.
0 Dover, DE Dover, DE Full-time Full-time From $18 an hour From $18 an hour 9 days ago 9 days ago 9 days ago This position interacts with customers to provide information in response to inquiries about orders, products, or services and to handle and resolve complaints.
Excellent communication abilities and data entry skills are essential for candidates.
Responsibilities and Duties:
Receiving and placing customer service telephone calls.
Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
Troubleshoot customer problems and take steps to resolve them.
Assist in ordering products from approved vendors.
Monitoring competitive pricing for products and updating vendor costs.
Become familiar with products in order to assist customers.
Qualifications and Skills:
Ability to develop customer relationships using the telephone, and email.
Organized and can follow up consistently.
Comfortable with technical products and solutions.
Exhibit written communications skills.
Comfortable with Google/Microsoft Apps, and CRM Apps.
Multi-tasker enjoys communicating and building customer relationships.
Ability to work with deadlines.
Can handle a fast-paced environments with interruptions.
Valid driver's license.
About Magnum Electronics, Inc:
Magnum Electronics, Inc.
is a family-owned communications systems integrator headquartered in Dover, Delaware.
Our focus is supporting mission-critical emergency workers in government and enterprise.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Dover, DE Dover, DE Full-time Full-time From $18 an hour From $18 an hour 9 days ago 9 days ago 9 days ago This position interacts with customers to provide information in response to inquiries about orders, products, or services and to handle and resolve complaints.
Excellent communication abilities and data entry skills are essential for candidates.
Responsibilities and Duties:
Receiving and placing customer service telephone calls.
Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
Troubleshoot customer problems and take steps to resolve them.
Assist in ordering products from approved vendors.
Monitoring competitive pricing for products and updating vendor costs.
Become familiar with products in order to assist customers.
Qualifications and Skills:
Ability to develop customer relationships using the telephone, and email.
Organized and can follow up consistently.
Comfortable with technical products and solutions.
Exhibit written communications skills.
Comfortable with Google/Microsoft Apps, and CRM Apps.
Multi-tasker enjoys communicating and building customer relationships.
Ability to work with deadlines.
Can handle a fast-paced environments with interruptions.
Valid driver's license.
About Magnum Electronics, Inc:
Magnum Electronics, Inc.
is a family-owned communications systems integrator headquartered in Dover, Delaware.
Our focus is supporting mission-critical emergency workers in government and enterprise.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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