Licensed Banker Customer Service & Call Center - Dover, DE at Geebo

Licensed Banker

Company Name:
Citizens Financial Group
Position Type:
Full-time
At RBS Citizens Financial Group, Inc. we empower colleagues to be the best they can be, each and every day. We are a leader in the financial
services
industry and we know that in order to work with the top talent, we need to provide top-ranking benefits and culture.
As a Licensed Banker, youEUR(TM)ll support new and existing customers by understanding their financial needs, recommending and opening appropriate products and services, resolving customer issues and actively marketing and selling bank insurance and investment products to new and existing customers. Best of all, this role is the gateway to future career opportunities with RBS Citizens Financial Group, Inc.
We believe that creating a Good Workplace is not just Good Banking, itEUR(TM)s Good Business.

As a Licensed Banker your primary
responsibilities
include:
Go above and beyond for customers:
Aspire to deliver world class
customer service
Drive sales through service:
Achieve sales and referral goals by developing a positive customer experience
Build book of business:
Proactively seek ways to develop and expand customer relationships in order to contribute towards the branch success
Maximize personal productivity:
Desire to maximize personal productivity through attention to detail, self motivation, and adaptability to achieve branch and personal goals
Grow your own capabilities:
Actively participate in opportunities to expand knowledge, influencing and interpersonal skills

Qualifications
High School degree or GED required
A minimum of an active Life/Health Insurance Licenses are required and must successfully pass the Kehrer-Limra aptitude test to qualify. (Self study, testing and passing the Series 6 and 63 licenses will be required within the first 4 months of employment.)
Series 6, 63, Life and Health Insurance licenses preferred. Licenses are required to discuss and sell investment or insurance products with potential or existing customers (does not apply to existing employees).
Must successfully pass Banker assessment (does not apply to existing employees)
2 years of sales and service experience preferred
Strong listening skills, excellent customer service skills, comfortable asking questions and identifying needs to expand the customer relationship
Ability to understand how to present features and benefits of products and services to customers with differing needs
A track record of working effectively in a team environment and building solid relationships
Ability to work branch hours, which may include weekends and some evenings
If selected, must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS
Must successfully pass the Kehrer-Limra aptitude test; Series 6 and 63 required within 6 months of obtaining State Life and Health Insurance licenses (applies to existing employees only)

Hours and Work Schedule
Hours per Week: 40
Work Schedule: Varies, Monday-Friday 8:00AM-5:00PM and must be available to work Saturday and Sunday.

Equal Employment Opportunity
It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Company Description:
In 1828, RBS Citizens Financial Group got its start as a small
community
bank called the High Street Bank in Providence,
rhode island
.
RBS Citizens Financial Group, Inc. is a $120 billion commercial bank holding company. It is headquartered in Providence, R.I., and through its subsidiaries has approximately 1,400 branches, over 3,500 ATMs and more than 18,000 colleagues. It operates a branch network in 12 states and has non-branch retail and commercial offices in more than 30 states.
At RBS Citizens Financial Group, we foster an engaged workforce where colleagues of all levels, cultures, and backgrounds interact freely and experience personal and professional growth. We are committed to the prosperity of our Customers, Communities, and our Colleagues. And, we believe that when our colleagues and customers succeed, we all succeed. That's why creating a Good Workplace is not just Good Banking, it's Good Business.Estimated Salary: $20 to $28 per hour based on qualifications.

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